Welcome to The Camera House! By accessing or using our website (www.camerahousebd.com) and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.
1. General Information
1.1. The Camera House operates as an e-commerce platform offering cameras, drones, lenses, and other digital products in Bangladesh.
1.2. By placing an order on our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
1.3. We reserve the right to modify these terms at any time without prior notice. Updates will be effective immediately upon posting.
2. Account Registration
2.1. You may need to register an account to place orders. You are responsible for maintaining the confidentiality of your account details.
2.2. All information provided during registration must be accurate and up-to-date.
2.3. We reserve the right to terminate accounts for misuse or fraudulent activity.
3. Product Information
3.1. We strive to ensure product descriptions and images are accurate, but minor variations may occur.
3.2. Product availability is subject to change without notice.
3.3. Prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise.
4. Orders and Payments
4.1. Orders are confirmed only after payment is successfully processed.
4.2. Accepted payment methods include mobile banking (e.g., bKash, Nagad), credit/debit cards, and cash on delivery (COD).
4.3. We reserve the right to cancel orders due to unavailability, pricing errors, or fraudulent transactions.
5. Shipping and Delivery
5.1. We deliver products across Bangladesh. Delivery times and fees depend on the shipping location and method selected at checkout.
5.2. We are not liable for delays caused by courier services or unforeseen circumstances.
5.3. Inspect your package upon delivery. If any item is damaged or missing, contact us within 48 hours of receiving the package.
6. Returns and Refunds
6.1. Returns are accepted within 7 days of purchase for defective or incorrect items.
6.2. To initiate a return, contact our customer service team with proof of purchase.
6.3. Refunds are processed within 7-10 business days after approval and may vary depending on the payment method used.
6.4. Items must be returned in original packaging and unused condition.
7. Warranty
7.1. Products may come with a manufacturer warranty, details of which will be provided at purchase.
7.2. Warranty claims are subject to the manufacturer’s terms and conditions.
8. Intellectual Property
8.1. All content on our website, including text, images, logos, and graphics, is owned by The Camera House and protected under copyright laws.
8.2. You may not copy, reproduce, or distribute any content without prior written consent.
9. Limitation of Liability
9.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9.2. Our maximum liability is limited to the amount you paid for the product in question.
10. User Conduct
10.1. Users must not engage in any unlawful activities or post harmful, offensive, or misleading content on our platform.
10.2. Any violation of these terms may result in account suspension or legal action.
11. Governing Law
These terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes will be resolved under the jurisdiction of Bangladeshi courts.
12. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
The Camera House
Email: shahidul_f@yahoo.com sshahidul_f@yahoo.comupport@thecamerahousebd.com
Phone: +8801745-757927
Address: Bashundhara City,Level 1,Block-B,Shop-02, Dhaka, Bangladesh
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing The Camera House!